Support

Last updated: May 7, 2026

Need help with Healthstars? We can help with account access, data issues, feature questions, and app troubleshooting.

Contact

What to include in your request

To help us resolve issues quickly, include:

• Your account email
• Device model and iOS version
• App version
• A short description of the issue
• Screenshots if relevant

Common help topics

• Account login issues
• Team invite and team chat issues
• Weigh-in and goal tracking issues
• Document upload or PDF generation issues
• Notification and reminder issues

Response time

We aim to respond within 1–2 business days.

Medical disclaimer

Healthstars is not a medical provider. App content is informational and does not replace professional medical advice. Always consult a qualified professional for medical decisions.